Shopping Guide
Order Process
- Select item.
From shopping page, please select your item, color, quantity and click "ADD TO CART".
- Review and confirm the items in your cart
During your shopping, when you click "shopping cart" located in the menu (upper part of page) ,
you can review your order and check the subtotal of your purchase.
To cancell items, please click "remove".
To change in the quantity, color, size, this can be done by clicking "edit".
If the shipping address is your register address, select "Billing address". If the shipping address is not your registered address, select "Another address".
Choose a payment method.(Credit card or Paypal transfer)
To continue shopping, simply click "continue shopping". - Order
To review your purchase, click "CHECK OUT" - this will take you to the SIGN-IN page.
- Sign-in selection
TXM members, enter your user e-mail address and password and click "SIGN IN".
Then, review and confirm the order and select shipping information.
This will take you to the shipping address information page.
Not Register Yet? You can become a member to next page "CREATE A NEW ACCOUNT". - Final confirmation
Review and confirm your cart (purchase) and click "PROCESS ORDER" button.
- Order completion
Your order is complete. You will receive TXM ORDER CONFIRMATION? through your registered E-mail address.
If you do not receive this confirmation within 1 to 2 days, please contact us by E-mail.
Payment Method
- Credit card
We accept VISA, MASTER CARD, AMERICAN EXPRESS and DINERS CLUB.
- PayPal Account
Our Paypal account is bank@txm.co.jp.
How to register and use, www.Paypal.com please.
Customs
When parcel confiscated or delayed delivery at customs in intended country of destination, we also cannot assume the responsibility. We recommend you confirm regulation of your country in advance.
Postage
Shipping fee is 3,000 yen to any countries outside Japan.
Free Shipping On Orders over 30,000yen.
Create an account
Get points*
Check out faster
Save shipping address
*1 point = JPY1, we give 5% back as points.
Sign in -> Shopping -> get points which can be used at next shopping.
Returning items
Arrival
* In case your ordered items are sold out or out of stock, we will contact you through e-mail or phone.
For wrong items
For problem with the product or defect
Return
Thank you for visiting our homepage.
Please read our regulations.
Please contact us by e-mail within 7 business days after arrival of merchandise.
Without contact us, we hardly receive your claim.
1) Generally, we can not accept to :
# cancel of order
# change of merchandise
# exchange
# refund
2) We will do our best to correct under these.
# wrong items
# quantity, color, size
# defect
But please carefully take notice of these conditions the case of each one, we will not to be able to solve a problem.
# item without tag
# item have been worn once
# item without receipt
# be sold in special price
Notice.
Indicated price and the freight amount billed are not included the imported duty and the custom duty.
These taxes are buyer burdens.
Since the tax amount is a country differs, please investigate the amount of money by you, buyers.
Please enjoy!